Support

SadServers Support

Scenario Problems

Please check if the particular scenario you are doing has a known issue. Please add there any new big problems you encounter.

For scenario comments or minor problems you can use the “Feedback” button in the website. Note that if you want a reply you want to enter your email address in the feedback form.

Check the FAQ if the “Check My Solution” button is not working as expected.

Website Issues

For major availability issues like no scenarios loading etc, please email us at info@sadservers.com. You may want to check in our Twitter or Mastodon account for a possible downtime announcement.

Enterprise accounts can text or call +1 226 336 3356 for priority support.