Pro Paid Accounts
Pro Paid Accounts
Benefits
There are many benefits to a Pro account. Unlike the free accounts that have a limited number of available scenarios and are rate-limited, the Pro accounts offer the following features:
- Access to all scenarios , including the harder, more complex ones that are more suitable for interviews.
- Unlimited tries of all scenarios – including already solved scenarios – unlike free accounts that cannot retry solved scenarios multiple times.
- Unlimited number of scenarios per day, there’s no rate-limiting for Pro accounts.
- Double the time to complete scenarios. All scenario VMs have twice the time to be solved before being automatically terminated.
- Direct SSH access to VMs. Scenario servers in Pro accounts can be accessed directly by SSH. Users can upload their public SSH key to their dashboard or they can use a one-time private key they can download from the running scenario page. This allows users to use their own SSH terminal rather than using the terminal-to-web interface.
- VMs with Internet access. This allows users to install their own tooling for example. Additionally, some scenarios may require Internet access to be solved.
- Email support. Quick email support for technical or scenario issues.
Subscriptions & Cancellations
- Payment is required upon sign-up and the Pro advantages are available immediately.
- You can cancel at any time; this means the subscription won’t be renewed and you won’t be charged again for it. You still have the Pro benefits until the end of the billing cycle.
- Cancelling takes only three “clicks”: from your dashboard click on “Manage billing”, then at the Stripe screen click “Cancel Plan” and confirm.
- Annual subscriptions that are cancelled after two months can request a refund for the remaining pro-rated time in the subscription.